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Account Management

Delete Your Account

We're sorry to see you go. This page explains how to permanently delete your MyCircleSync account and all associated data.

Contents
  1. Delete From the App
  2. Data That Will Be Deleted
  3. Retention Period
  4. Alternative Method
  5. Questions
1 Delete From the App

Steps to delete your account from within the app

  • Open the MyCircleSync app and sign in
  • Tap your profile icon to open the Profile screen
  • Go to Settings
  • Tap Delete Account
  • Confirm by re-entering your password

⚠️ This action is permanent and cannot be undone. Once your account is deleted, all your data will be permanently removed and cannot be recovered.

2 Data That Will Be Deleted

When you delete your account, the following data is permanently removed:

  • Your profile information (name, email, profile photo)
  • Groups you owned with no other members
  • Your membership from all groups
  • Push notification tokens
  • Your subscription identity and purchase history
  • All activity records associated with your account

What happens to shared groups

If you own a group that has other members, ownership is automatically transferred to the next member so the group continues without interruption. Content within those groups (lists, trips, goals) is preserved for remaining members.

If you are the sole member of a group you own, the group and all its content will be permanently deleted along with your account.

If you are a member (not owner) of a group, you will be removed from the group. The group and its content remain intact for other members.

3 Retention Period

Active system removal

Your data is removed from active systems immediately upon confirming account deletion.

Infrastructure backups

Our infrastructure provider (Google Firebase) may retain encrypted backup copies in accordance with their own data retention policies. We do not control these backups. For more information see Google's Privacy Policy.

4 Alternative Method

If you cannot access the app

Email us at support@getcirclesync.com with the subject line "Account Deletion Request" from the email address associated with your account.

We will process your request within 30 days.

Email template: Send from your registered email address with subject: "Account Deletion Request" and include your full name and the email associated with your account.

5 Questions

Need help? Contact us at support@getcirclesync.com. We typically respond within 48 hours.